Effective Date: [09/04/2026]
At Wear2Play (https://wear2play.in/), we aim to deliver your orders quickly and safely.
1. Order Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays are processed on the next working day
2. Shipping Time & Delivery
- Standard delivery time: 3–7 business days across India
- Delivery time may vary depending on your location
3. Shipping Charges
- Free shipping on orders above ₹[At present not available]
- A standard shipping fee may apply to smaller orders
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS
- You can track your order in real time
5. Delivery Delays
Delays may occur due to:
- Weather conditions
- Courier issues
- High order volume (festivals, sales)
We will keep you informed in such cases.
6. Incorrect Address
- Please ensure your shipping address is accurate
- We are not responsible for delays or losses due to incorrect details
7. Undelivered Orders
If an order is returned to us due to:
- Incorrect address
- Failed delivery attempts
We may:
- Re-ship (extra charges may apply), or
- Issue a refund after deducting shipping costs
8. Contact Us
For shipping-related queries:
- Email: wear2playhelp@gmail.com